Great customer service with trading old vehicle and acquiring new one. Prices in line with everyone else, trade in offer acceptable. Excellent product. Excellent after sales service.
I have received very good service maintaining my vehicles at Medlin Motors. Therefore I chose to purchase a vehicle from Medlin Motors. Professional and friendly. I received value on my trade in as well as purchase.
They always go above and beyond to meet or exceed all of my expectations. Bill and James consistently take care of me and my vehicle prior to and during my visit. I live an hour and a half away from the dealership but it is truly a very short round trip when receiving such expert service. Many thanks to the team!
Great service. They took my vehicle the day I brought it in, completed the repair AHEAD of the schedule they quoted.
I have always experienced quality and timely service at Medlin Mazda. I have no complaints.
Great, friendly staff. Quick service Work completed before I thought it would be.
easy peasy fo sheezy! Good price on what i wanted, Fair deal on trade in. The guys & gals are awesome!
ASK FOR EJ!!!! I drove 2 hours and would drive 20. This is the third car dealer I ever dealt with and I would do it again. The first two were awful but this was a breeze. I was able to test drive the car on my own, mess around with all the features without any pressure, and received DETAILED reports on the car. It was so nice. I had all my questions answered, and there were a lot. I never felt like just another person. I felt like I matter. When I called, Michael (internet sales) made sure the car I ...
Everyone was very helpful, not pushy. Very fair trade in and great service.
Impeccable service! From scheduling appointment, to drop off, to pickup…fantastic experience! I highly recommend Medlin!
Superior Service! Friendliest Team of Employees, they go out of there way to assist and help you in whatever you need. I just absolutely love this place!!!! also Mr Billy Lucas in the Service Dept is amazing he is super nice and helpful and he himself goes the distance for you thank you!
Great service. Great dealership !!! I have had all my vehicles serviced there since 2012. And that covers 2 Buick LaSabres , a Park Avenue, a Lacrosse, A Verano that I bought there, and a 2017 Silverado. They are always timely and work with my schedule. Just went in yesterday unannounced (which I usually do not do) for an oil change, and they took care of my car within an hour!! I do not know of a better , more caring dealership. In the day that we live, customer service is almost non-existent. But Medlin knows how customers should be treated. Fairly, honestly and with integrity !! ...
The experience of buying my vehicle was AMAZING! Everyone I dealt with was extremely helpful and answered all questions!! Will be visiting again for all my car needs!
Brought our 2021 CX-5 in for an oil change and to have an uber-slow leak on a tire taken care of (nail). Made the appointment online, excellent follow up reminders. Dropped the car off using the Early Bird key drop. Received a text that all was done. Went by around lunchtime and was met by Mr Sneed who was a pleasure dealing with. All-in-all, an excellent experience.
Entire staff was very professional and courteous. Sales Representative Jonathan was very patient, knowledgeable and engaging without pressure. Medlin had a good selection of vehicles, particularly given the shortages of cars available for sale. Trade in value was fair for both parties.
I originally chose this dealer because they had the car I wanted on the lot. It was a pleasant surprise to find them easy to work with, both online, and in person. Recommended.
Medlin's service department is fantastic, they always greet you with a warm friendly HELLO! and make you feel taken care of! Thanks guys you are awesome!!!!
The service man was very accommodating to my mobility needs. The service on my vehicle was preformed efficiently and in less time than expected. Everyone was super nice and it was a pleasure to again do business with Medlin Mazda.
We were recently looking for a cargo van. Decent ones are virtually impossible to find. However, through a search for certified used, we found one at Medlin Mazda. We live 3 hours away, but figured why not give it a shot. I reached out and they were very helpful from the beginning. They answered all questions over the phone and were very helpful. I was able to do an electronic credit app and they had the financing worked out in no time. With their expertise, we even managed to get a great interest rate on the loan, which is hard to ...
I’m from Wilmington so I’m relatively new to the area. Medlin Mazda surpassed any service that I have ever received. They were thorough and explained all my options prior to receiving any service. Scheduling was quicker than any of the North Raleigh Dealerships. I will go nowhere else.
Super nice salesman (Justin), no pressure sales. Quickest finance manager ever.
The service was very good. I did not have to wait for them to work on my car; only there for an hour to have the oil changed. I really like being able to make an appointment, instead of having to go in and wait. It is really convenient.
Quick, friendly and prompt service. I made the appointment online through their website with zero problems, dropped it off and picked it up without issue. Happy with their customer service and the way they took care of my diesel for routine service.
Great service as always!
CJ was our representative when it was time to test drive a car. The thing I liked most from the start was we could browse selections without someone flocking to us. When we were ready, we went inside and CJ asked if we needed assistance. We told him that we were interested in a CX9. His knowledge of vehicles was superb, he wasn't pushy, and we closed on a deal. My daughter now has an excellent vehicle for her and my grandchildren.
BOUGHT A NEW MAZDA CX9 HAD THE BEST SALES PERON AT MEDLIN MOTORS ..EXPLAINED EVERTHING TO US AND WOULD RECOMEND THIS DALESPERSON TO ANYONE LOOKING AND SERIOUS TO BUY A NEW CAR
Mr. Mitchell was great and went above and beyond. He is always professional, made sure I received the highest amount for my trade in, did not pressure me and made sure the vehicle I purchased was right for me and my needs. This is the 4th Mazda I have bought through him over many years and each one was perfect. I truly appreciate everything and I highly recommend Mr. David Mitchell for all vehicle buying needs.
Mr. Mitchell was great and went above and beyond. This is the 4th Mazda I have bought through him over the years and each one was perfect. I truly appreciate everything and I highly recommend Mr. David Mitchell for all vehicle buying needs.
This is my second visit with Medlin Mazda. The staff are very courteous and professional and service was top rate!
Everyone is so nice and car is done in a timely manner.
I've trusted Medlin Mazda with my vehicles for over 8 years and I continue to trust their advice and the services they perform. Plus they are nice people!
Honest folk who go out of their way to deliver superior service. In particular,, I would like to mention Michael Barnes who searched all over Virginia, SC and NC looking for a particular CX-9.for me. When he found it, he gave me a fair deal saving me thousands. I have purchased two cars through Michael and when I need a new one, I'll be back at Medlin doing business with Michael.
I brought my 2019 CX5 in yesterday. Everyone was very polite and most helpful, especially Bill. Thank you for checking out my car!
oil change and rotation was efficient. i dropped off and was called for pick up .i am not aware of any problems. Very groovy experience.
This was a great car buying experience. Justin located the vehicle I wanted and had it ready to go when I arrived. The business manager Karen completed the financing very quickly and the total time spent picking up my car and completing the financing only took one hour. Frank gave us a great deal in our trade and new car. I can't say enough about Medlin Mazda!
I went in there with a defensive attitude due to experiences at other dealerships. I was kind of blindsided at how they actually listened and did not try and force anything extra on you like most dealerships. I would highly recommend them to anyone.
Quick and efficient service. The rep had all details and history pulled up including applicable promotions without me asking. Thanks!
EJ was one of the best salesman EVER. From start to finish he was very polite, professional, and friendly. I would recommend everyone to go see EJ if you are in the market for a New or Used Vehicle!!!
Excellent service and customer care - service completed when promised - first time there as I just moved to Wilson - definitely recommend and will go back when I need service again
My husband and I were extremely pleased with the buying experience at Medlin Mazda. EJ, our salesperson, was professional, courteous, very friendly, and answered all of our questions. We found the rest of the staff to be very friendly and helpful as well. We never felt pressured or intimidated and will look to Medlin Mazda for future vehicle needs.
If I'm to take a portion of my Saturday morning getting a service maintenance, I realized this past Saturday that Medlin is the place to do it. Scheduled on-line, appointment was in tact when I arrived, wasted no time getting me in and out, and while waiting, had access to very clean and comfortable wait area, variety of refreshments, and plenty of room for my 8 year old to play and watch TV. This first-time experience with Medlin's maintenance has prompted me to take my second vehicle there for its service as opposed to taking it to the long-time ...
Great service and less for the exact same service other Mazda dealerships charge.
Had the best car buying experience. We were Crystal's first customers. Very patient, never pushy. Have us plenty of space and time to talk every vehicle we looked at over.
Justin was very professional and prompt. I live in Raleigh and this was the best buying experience I have ever had. The business manager ( she was top notch ) very cordial, and explained all financing options and available warrantee programs. Justin delivered vehicle to my home which was GREAT! I highly recommend this dealership and Justin.
My experience was marvelous!!! The team was great and they kept their promise about getting me in the truck that wanted. They made me feel welcomed.
Easiest car buying experience I have had in a long time. 5 Stars!
One of the best experience I have had with car dealership. They listened to what I wanted and could afford .The Mazda team came through on all my demands. It's sad that I can't give them a 20 star rating
My first Mazda ever...CX6. Not knowing exactly what to look for, I received some very good advice from the sales representative, as well as outstand service...polite, helpful, professional and efficient...from everyone! I am totally satisfied with my car and highly recommend Medlin Buick, GMC. Mazda in Wilson NC. This car is more than I expected!
Very nice team that worked with me on my new car and trade in. Would recommend to anyone looking for a new car.
I recently purchased a certified used vehicle from Medlin Mazda. Johnathan was the sales person I worked with and he was so attentive and courteous. I had a small issue and they got me in to service the next day after calling. Mike had the issue fixed within a couple of hours and they brought my car home to me. Customer service is top notch at this dealership!
This place has Great customer service! Mike at the front by was is always Awesome. He's handsome and and Awesome what he do. Great team from front and back! Thank you all. I will be back.
Had some issues on a lease turn in but after reaching out to the GM Lance everything was taken care of to my satisfaction. Lease price was lower then any mazda dealer within a 100 miles.
Patched my tire in a timely fashion. Good customer service.
Mike in the service department was awesome. I was expecting a lot of work that needed to be done to my car being that it’s a 2017 with 88,000 miles but all he said I needed was a coolant flush. When my car was finished they cleaned it and got all the bugs off. I can’t wait to return for the coolant flush next week, and I can’t wait to get to the point where I need to upgrade my CX-9 and wife’s CX-5 . I’ll definitely return to medlin in the future. Thanks Mike and Medlin.
Had a great experience with Marshall at Medlin Buick. Would highly recommend anyone who buys a car please go see him.
Had a great experience with Marshall at Medlin Buick. Would highly recommend anyone who buys a car please go see him.
Just recently purchased A 2006 Ford F150 from Medlin Buick I had an excellent car buying experience the salesman Marshall was professional friendly and most of all honest I would recommend People to go by their for their next car buying experience
Low pressure, nice place
As soon as my husband and I entered the lot, Christian was there to greet us. The whole experience was very low pressure, which is just what we needed and were looking for. Without any questions, I was able to take the two cars for a test drive without Christian coming with us. He was a very kind, knowledgeable, and helpful salesman, staying past hours to sell us our car. Michael, our financial manager, was wise, honest, and patient with us. Both Christian and Michael were very personable. Both took care of our needs and were professional, even though it ...
I would love to give Bill at medlin for his outstanding service! I went there to get my oil change for the healthcare worker appreciation program and recieved the best service!! He was so friendly and just so helpful. All of the salesman that I met there were so friendly too just a great environment!! I will definitely be doing business there from now on!!
Marshall helped me purchase my Lexus convertible and I couldn’t be more thrilled with the process he was very transparent sincere and quick to deliver on any promises he proposed during the dying process. He even contacted my insurance agent the day of the sale and had my insurance policy printed and ready to go on the desk when I walked into the dealership even my own insurance agent says that he’s never seen anybody do that before if I was ever buy another car from him I would be more than happy to do that and recommend ...
My family and I were just looking at options for a newer vehicle and to trade in our truck. Elias Jacobo (EJ) was the one that showed us around and helped us. We finally decided on a 2019 Mazda CX-5 Sport. Price range was good for us and EJ was great with everything! Thank you!!
I recently traded in my car for truck at Medlin. Marshall was easy to work with. They even made requested modifications to my truck, so I could lump them into the loan. Overall a great no nonsense low pressure dealership. Will look to them for future purchases. Worth the hour drive from Raleigh.
I worked with Michael, the internet manager, over email and text and totally negotiated the sale of a CX-9. Michael was beyond professional and helpful and made the experience so simple, despite my 300 questions and difficulty in deciding on what I wanted to do. We opted to buy from this dealership, despite being in Raleigh because of the level of professionalism and attentiveness Michael gave me. Once my husband went to pick up the SUV, the sales team in the show room were helpful and kind and Johnathan helped my husband with test driving and showing all that the CX-9 ...
After a recent car accident, I ended up at Medlin Mazda of Wilson to find a new vehicle. The process of car shopping and finding your "just right" vehicle can be stressful and had the potential to be even more of a headache, given the reason for my visit. Fortunately, I was paired with a patient, honest, and completely helpful Sales Consultant, Christian Ahlquist. He answered all of my (numerous) questions and humored my highly specific search requests. This experience, along with all of my previous experiences with Medlin Mazda, was highly positive. I drove off of the ...
I recently drove an hour and a half to purchase a Nissan Maxima. Marshall made the car buying process fast and easy for me so we werent out too late. He also got my payments close to where I needed them. Would definitely go back in the future.
We just purchased a new Mazda CX-9. We had done our research, knew exactly what we wanted and found the best deal at Medlin. Marshall had the vehicle we were coming to look at ready to roll for a test drive, and was able to answer any questions we had. As expected, we were offered all kinds of extended warranties, but felt no pressure to purchase and received no push back when we declined. We walked away feeling good about the purchase.
Very helpful/informative staff which made for an enjoyable sales process. They've continued to provide help and assistance post-sale when I've had additional questions/needs.
I recently purchased a "beautiful" Tahoe from Ryan at MEDLIN of Wilson and I could not have had a better experience in purchasing a vehicle. Ryan was AWESOME to work with!! He was great at answering all my questions and I HIGHLY recommend him. Best salesperson I've ever dealt with!! The salesman of the year should be RYAN!!
We recently visited Medlin Mazda in Wilson working with Ryan Parker. We are extremely happy with the service and professionalism we received. If you are ever looking to purchase or service a vehicle, we strongly recommend you considered this dealership and Ryan Parker.
I had a great experience buying my first car at Medlin Mazda with Christian, Erin, and Karen! The sales people are very professional and knowledgeable. Thank you so much!
Awesome! Place Salesperson Ryan Parker is the best. He went above and beyond the relm of customer service Ryan still makes himself available if I have any questions about my car Everyone is great here @ medlin
I purchased a new CX-5 from them. My salesperson, Marshall, was knowledgeable and answered all of my questions. The whole process was painless. I would recommend without reservations.
Thank you Christian for helping me with the purchase of my new CX-5! Christian was very patient, helpful, and informative! He spent many hours helping me purchase my car. I will continue to return to Medlin Mazda in the future.
Drove up from SC with my buddy to buy a Miata great experience. Marshall was awesome.
Marshall was great to work with drove up from SC.
Between negotiating online with Erin and going through the purchase process with Marshall I had a good experience with Medlin. They even agreed to deliver my car.
Marshall was great to work with second time dealing with him
marshall is great to work with
I had a wonderful experience. Everyone was very nice and helpful to me. I highly recommend them for your next car. Special thanks to Karen Godwin for all your help!!
Special thanks to Marshall and Ben! Love my Encore!